About Undiscovered Mountains

Our vision is to become a major player in the evolution of year round sustainable tourism as an alternative to the traditional ski industry in the French Alps.

Our mission is to work with local partners to develop sustainable and commercially attractive mountain activity tours, trips and other travel products, to provide year round, fairly paid work and employment, whilst respecting the environment and encouraging eco-responsible behaviour from both our suppliers and our clients. ....less

In the event of a discrepancy between one or several terms of this Covid Promise and the provisions of the Booking Terms and Conditions, the Booking Terms and Conditions shall prevail

100% Refund Guarantee

If we cannot operate your holiday due to Covid-19 restrictions, we will give you the opportunity to change your dates for no amendment fee or receive a full refund.

Greater Flexibility and Free Booking Amendments

You can now postpone your trip or make any changes to your holiday up to 42 days before you travel for free. Please note if you choose new dates, and the holiday is more expensive, you will be required to pay the difference. If it is less expensive, we will refund the difference.

Covid Protection

If you are ill with Covid-19 and cannot travel, your standard travel insurance should cover your cancellation costs. We advise you to make sure you have this cover at the time of booking and will provide the documents you would need from us to make your claim promptly and efficiently should you need to make one.

We are also offering reduced cancellation fees and the ability to claim non-refundable deposits (less non-recoverable costs) in the form of a holiday voucher if you cancel your holiday for a valid Covid-19 reason. ....less

Undiscovered Mountains director, Sally Guillaume is a member of Women Travel Leaders:
Women Travel Leaders (WTL) is a professional association comprising inspirational and influential business owners, executives, influencers, journalists, managers, hoteliers, representatives, and directors from around the world.

Member of GREAT:
GREAT France is the leading professional association for Tourism Activities.

Travelife Certified:
Travelife is a leading training, management and certification initiative for tourism companies committed to reaching sustainability. ....less

We comply with French law and ensure all our suppliers do too to ensure there is no exploitation or human rights abuse going on behind the scenes. ....less

Sally Guillaume set up Undiscovered Mountains in 2005 to pursue her passion for the mountains and share her love for the Southern French Alps with you. She moved to destination as a single mother and has gradually built up an extensive network of quality accommodations, transport providers and trusted guides, one of whom became her husband, and is now head guide for Undiscovered Mountains, whilst bringing up her family.

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We are a locally owned company and only employ local guides and instructors and locally owned accommodations so there is zero economic leakage. Every penny of your holiday we receive goes back into the local community. ....less

We use locally owned accommodations and prioritise those with cultural significance like renovated farmhouses which are typical to the region. We recommend restaurants using local produce and give information to all our clients on local cultures and customs. For example on mountain refuges we include tips on how to behave in a mountain refuge. ....less

We are a Travelife certified company and are committed to environmental sustainability. We operate a paper free office with energy saving and water reduction measures in place and require all of our suppliers to adhere to our sustainability principles. ....less

Undiscovered Mountains has over 18 years experience creating activity and adventure holidays in the lesser-known, pristine regions of the French Alps, offering off-the-beaten-track experiences year-round!

We're passionate about outdoor activities and adventures, thrilled to share our discoveries and enthusiasm with you.

Based in the heart of the Southern French Alps, we're deeply ingrained in the local community, gaining insights into every facet and uncovering the best activities, accommodations, and adventures. This allows us to reveal hidden gems and secrets to you. With our extensive local knowledge, we can organise virtually anything for anyone!

We have crafted a range of fixed departure trips and adventures you can join and if none of these suit your desires, then we can tailor make something that will :)

The Southern French Alps, encompasses the Ecrins National Park, the Gap and Briancon areas, Serre Ponçon lake, the Queyras Regional Park, and the Alpes de Haute Provence. ....less