2-Day Hell's Gate, Naivasha and Nakuru - Private safari

I had the pleasure of touring with Bencia Africa Adventure and Safaris for a 4-day safari to Masai Mara and Lake Nakuru. From the pick-up at my hotel, they showed professionalism and were very friendly as well. Our chef, John, was hilarious throughout the trip and made us delicious meals. Not forgetting our guide, Joseph, who was extremely knowledgeable about the animals and knew exactly where to find them. Overall, my experience with Bencia was a 10/10, and if I could, I would definitely tour with them again in the future. Highly recommended!

James, our guide, made sure that every moment of our safari was full of surprises. Masai Mara's drive included scenic stops at the Great Rift Valley Viewpoint. Each game drive brings us closer to nature through the migration of elephants, cheetahs and wildebeest. Bencia Africa Adventures has exceeded our expectations, from their planning to the incredible hospitality at the luxury lodges.

We had a great time on our safari to and from Mara. Josee, our driver, was exceptional. Extremely kind, patient, professional, and punctual.

Great tour operator ! They are more active for safari (Masaï Mara, Amboseli, Tsavo, Nakuru, Naivasha) but also for mountain trips. I had a great experience thanks to Daniel (if he approaches you for Bencia in the street, give the man a chance). They organised budget/routard trip for me which is exactly what I needed. You might join other existing groups also to split the cost, I met amazing people on my trip and the guides are so passionate about their jobs ! Thanks again to Daniel, Charles, Alfred & Team.

Highly recommend Bencia Africa Adventure & Safaris Ltd if you're visiting northern Kenya. we are really great and amazing travel team.

Good budget safari organizing company. We booked a 4 day safari and even noone joined it happened as planed. We had a good guide/driver Mourinho and a friendly chef John who cooked us very tasty food. A minibus and places to stay were budget type but good value for money. We saw everthing we wanted even though last day game drive was shorter than expected.

Pros: I booked 11 days joiner safari in Kenya and Tanzania. You should be always aware that when you book a safari in multiple countries in Africa, you get everything perfect only in the country where your agency is based so in Kenya everything was taken care of and went as planned. I had amazing time with my guide George. He was one of the best guides I had. He was on time for every game drive, and organised the whole group for everybody to be on time. He showed us the big 5 in only 2 days, and was amazing in finding the animals in Masai Mara. He and the cook George felt like family for a couple of days. In Tanzania I was lucky with the best guide there- Shafy. If you are doing Tanzania, definitely ask for him. He will make your safari the best one. Long game drives, he stopped for every animal of interest long enough. Everything was taken care of very professionally. A good or bad guide can make or brake your experience. Make sure to ask for a guide with recommendations. Our cook Rami in Serengeti and Ngoro Ngoro was amazing and more of a guide than the guide himself. He helped with everything, not just the delicious food, and he was the one talking to us, answering our questions, and giving us interesting facts. I wish he had been our guide! He was amazing and exceeded our expectations! In Amboseli the game drives were very good, and I saw a lot of elephants and lions. The campsites and the accommodations were very clean and good. We had giraffes and zebras in our backyard in Ngoro Ngoro. Amazing! Cons: In Amboseli I was transferred to Bonnie, who did his job very good, but failed with the time management, and did not organise the rest of the group to be on time, so I ended up waiting, which was not nice. I asked for water, and I was told that if I want more than 1l, the driver will be fined, but when i showed him my itinerary with 3l per person per day he agreed, but still the last day I asked him for water, he told me that he will give me, but just left. Not very polite.

After the trip we were taken to their office like hostage to demand more money than we agreed and already paid cause they decided that they didn't make enough profit! poor customer service. Be expected to pay more than the original agreed fees as they will claim it is not included, e.g. entry fees. At one point we were asked to pay for the fuel cost! Make sure to pay yourself entry fees as we realised we have been scammed and paid more than the actual entry fee. Unfortunately only realised this after the trip when we talked with out friends who visited the same attractions

Really bad experience with bencia africa. We booked for 3 days in masai mara for 275$. We did a 2/3 of what they promised. It was an old mini van broken on the first day (then we didi something like 500m after the entrance door...). The second day we left the park two hours earlier what's written on our program (we finished at 16.30 instead og 18.30). And finally the last day same again, we left the park 2 hours before (2 hours instead of 4 hour drive). The driver was not a nice person at all, just interested in going fast and teling us to spot animals because he drives and he cannot do it and the guys at the agency never took our reclamation seriously. Anyway the cooker was great person and good cooker. They also used the logo of Kato (government agency which gives agreement to travel agencies doing things well) but they're not in ! We went to amboseli with another agency and then it was great.

My family and I recently went on safari in Kenya and booked the accommodations and game drives with Benecia. We specifically booked the Mara Sopa as it was recommended by a friend. Before departing from Nairobi and heading to Masai Mara we were told we’d been booked at another property. We were not notified of this in advance and were left with no other choice. The alternative property did not at all compare. The rooms were tented, the electricity only worked about 6 hours per day, the hot water was spotty and we did not feel comfortable or safe. It was dated, somewhat under construction and not the kind of place we thought we’d be staying in. Alfred and his team knew well in advance we were not booked at Mara Sopa and decided not to inform us. I found this to be very deceitful. Additionally, the driver provided, although a very kind man, did not have reliable transportation. On day two of our drive his vehicle broke down in the middle of the park and we had to wait 2 HOURS for some to pick us up. And when it was time to head back to Nairobi he picked us up in the same vehicle that barely made it the 5+ hour drive. The van cut off no less than 15 times and barely made it up the large hills on the highway. If you are booking a safari I would suggest going with a different company. Benecia cannot be trusted! If I could rate them ZERO stars I would.