Discover Turkey

Check out our Q&As

• Are airport transfers included in this tour?

  All our Turkey tours (except tours which feature Gulets) include an airport meet and greet and transfer service on the first day of your tour. This is available from/to both of Istanbul's airports; Istanbul Ataturk (IST) and Sabiha Gokcen (SAW). Our representative will be holding an Encounters Travel signboard with your name displayed for easy identification. If you can't find our representative, our emergency contact numbers are given in your tour confirmation voucher. No refund is available on missed transfers or portions of your trip owing to incorrect flight details being provided or delayed flight arrival. Any additional cost incurred in order to meet up with your group is at your own expense. If your flights arrive/depart before/after the tour starts/ends then we will be very happy to arrange additional accommodation and airport transfers for you. We will aim to book these in the same hotel as the main tour, though this will be subject to availability (upgraded hotels are also available on request). If you do not book your additional accommodation through us, then our arrival/departure service is not included and you will need to make your own airport transfer arrangements. Welcome meeting: Our group tours will commence with a welcome meeting at 7pm in the reception of your hotel, where you will have the chance to meet your guide and the rest of your tour group. For those arriving after 7pm, details regarding Day 2 activities will be left at reception.

• What should I know before traveling?

  It is important when considering and preparing to travel anywhere in the world that you have a good understanding of the country you are visiting, its laws and customs, and the possible risks and situations that may occur. This includes specific risks related to your itinerary (eg. does it involve water & can you swim, are you fit enough for the activities included), as well as more general risks such as terrorism and natural disasters. General details and links to more information about health risks, visa requirements, money, and travel insurance are given in these tour notes. We recommend that you re-read all these before your departure as well as the small print of your travel insurance policy so you know exactly what is covered and what is not. You should take copies of your important travel documents with you and ideally also store them online securely as a backup. Make sure that you have given us your emergency contact details and told that person where and when you are travelling. Ensure you take enough money with you and that you have access to emergency funds. Finally, you should read through and stay updated with the current official government travel advice for your destination. We are registered partners with the UK Foreign Office's 'Travel Aware' campaign which provides further useful and invaluable information.

• Are the local guides on the tour English speaking?

  In Turkey we provide a fully trained, local English-speaking guide for all of the sightseeing tours. Our local reps in some of the towns and cities en-route are also at your service. At Encounters Travel we try to use local Turkish guides and reps as much as possible. We feel this gives you the best experience of the country and the sites you are seeing.

• Are vaccinations required for this tour?

  You should ensure you are fully insured for medical emergencies including emergency evacuation and repatriation. Recommended vaccinations and other health protection measures vary according to the country you are visiting and where you are travelling from. We recommend you contact your GP/medical practitioner or a travel clinic for current information on vaccinations needed for your destination. You should ensure that you are up to date with vaccines and boosters recommended for your normal life at home, including for example, vaccines required for occupational risk of exposure, lifestyle risks and underlying medical conditions. In addition, additional courses or boosters normally recommended for Turkey are Hepatitis A and Tetanus. More information is available here: Turkey Malaria map - there is low risk malaria in some south eastern regions, not visited on our tours. Yellow fever certificates are not required.

• Are all the relevant entry visa’s included in the price of the tour?

  Visa arrangements are the responsibility of the traveller, and requirements are subject to change by the local authorities. Most foreign nationals require a visa to enter Turkey, and need to obtain it in advance online through http://www.evisa.gov.tr. Applicants just need to log on to the following link, provide the requested information, (after the application is approved) make online payment and download their e-Visa. More information is available here http://www.mfa.gov.tr/visa-information-for-foreigners.en.mfa From the 2nd March 2020 all UK nationals will not need to obtain a visa for Turkey (for visits of up to 90 days in each 180 day period). This will also apply to citizens of the Schengen area countries Austria, Belgium, the Netherlands, Spain and Poland.