Bula Pack

Accommodation

1 Night dorm accommodation

Meals – Breakfast Only

Breakfast on Day 2

Free Date Changes

Feejee Experience allows you to make 2 free date changes, as long as the change is made at least 60 days before the start of the tour.

Transfer as credit to Future Tours

Feejee Experience allows you to transfer existing payments to a future tour to avoid cancellation fees if you can't travel and inform feejee experience, 60 days before departure.

Low Deposit

Feejee Experience requires a minimum deposit of 50% or the full booking value, whichever is less, with the final balance not due until 7 days before departure.

Cancellation Policy

We don't charge a cancellation fee, here is a summary of feejee experience charges.

Up to 60 days before tour starts: Forfeit 100% of deposit.

At 30 days before tour starts: Forfeit 25% of booking price.

At 15 days before tour starts: Forfeit 50% of booking price.

Covid-19 Safe Travel Procedures

VEHICLES:

1. Capacity (Physical distancing) – passengers will be allocated seats leaving 1 row of seats vacant. All vehicles will carry passengers up to 70% capacity
2. Air con vents – will be set to fresh air.

Disinfectant aerosol sprayed into A/C system before and after each transfer.
3. Vehicle turnaround time for next service will be 45min before next client enters due to full internal cleaning.
Hygiene and safety
1. Cleaning of all frequent touched surfaces like door handles, table tops & counters, podium, brochure racks etc at airport office.
2. General surface cleaning of glass walls, floors, ceilings and light switches
3. Disinfectants used will be W.H.O and local health authority recommended.
4. Office will be sprayed with recommended disinfectants after clearing each flight.
5. Hand sanitisers will be provided to all arriving passengers as they enter and leave our office.
6. Face masks will be used by our meet & greet staff at all times when meeting any clients.
7. Meet & greet staff will not touch any customers bags.
8. Customers will not be laid with shell lies instead handed in their kit.
9. There will be no cash handling with any customers.
Social distancing
1. Only one customer will be allowed into the office from a family.
2. Flooring will be marked for waiting to avoid customers from touching the counter and distancing from one another.
3. Only 3 customers will be allowed into the office at one time.
4. There will be two registration stations – one inside the office and one outside. Where there will be less arrivals they will be met outside.
Tours
1. Customers will be required to bring their own sarong or dress according to village protocols for Natalau Village. We will not provide any sarong to avoid contact with various customers.
2. There will be no Kava tasting on any tours. Customers will be only able to witness the service.
3. All vehicles will follow the same seating arrangements as above.
4. All customers will have to sign a liability form for any sort of food consumption at their own will.