Real Costa Rica

Fabulous holiday with Just You - well organised, excellent accommodation and our tour leader absolutely made the trip! Would highly recommend.

Have taken about 15 tours with JY, mainly long haul, and found the experience exhilarating. Apart from the company's professionalism and extensive and varied tour options, I have made so many friends for life. Looking forward to resuming my travels in 2022.

I’ve travelled many times with Just You and have always experienced 5-star service from them; so much so that they are always my go-to travel company. Realising a life-time’s dream of visiting Petra and touring Jordan with JY was amazing. Every day was a highlight and the tour manager, Jenny, was lovely and so professional. I can even see me doing this tour again next year.

I thoroughly enjoyed every day of this tour. We saw everything from desert, to lakes, to islands, to volcanoes, to mountains, snow and waterfalls. Chile is such a beautiful and unique country. The tour itself is quite challenging with lots of early mornings and 11 flights in 3 weeks (with Easter island extension), but it’s so worth it. Very well put together, we had a dedicated tour director who met us at the UK airport's and accompanied us the whole way. This was great as he made sure that we all knew exactly what we were doing and was on hand to sort out any issues. This was an adventure I’ll never forget!

Been on 5 holidays with this company they have generally been good but the prices have risen considerably and i feel do not provide true value for money. In my opinion all the excursions and meals should be included in the total cost as they not worth the extra cost. Also they are very dismissive of any complaints once you have paid for the holiday they are not interested. I think i will try another company next time

Great holidays for singles. I've been on 4 holidays with them. Only issue is the hotel rooms. They generally use 3* hotels and I've booked at the same time and price as my friends but the difference in rooms is unbelievable. I've been lucky, but I've heard horror stories from friends of rooms like a dungeon with one small high window whilst I've had a fabulous sea view.

I went on a spirit of an India trip with Amritsar add on. It looks good in the brochure, but things aren’t always as they seem. If like me you like a toilet break every two hours (discussed with the company in depth in advance) or have a hidden disability. then this holiday is not for you - use a different holiday company! Their planned toilet stops are every 3.5 hours, so ladies bring your pads and gents be prepared for “natural stops” while all the passengers watch you out the window or bring a bottle and a blanket as a screen. The Taj Mahal in Agra was good, along with the two trips to the Ganges river and the Golden Temple at Amritsar too. Rarely are you in the same spot for more than one night and a 6 hour daily coach or train journey became the norm. It was a shame that there was not an opportunity to enjoy the hotels that we’d obviously paid a lot of money for. If you’re looking for tigers in the game park, don’t get your hopes up. 99% unlikely. It is also a disappointment that there is little opportunity to explore the areas in the major cities that we’d traveled too If you are lucky enough to find some companionship from the opposite sex and wish to be bring them “home” this is frowned upon by the company - even if you have paid extra due double occupancy as required by the hotel I received a letter on holiday basically saying that the two hourly toilet stops required (and discussed in advance) due to diabetes was a disruption to the schedule. That photos sent to me by a girlfriend were “illicit”. Photo uploaded - make your own mind up” Also that managing to get lucky a couple of times and bringing them back to the hotel was an issue - very strange due a so called singles holiday

Just returned from St Lucia. Hotel dreadfully shabby. Breakfasts very limited with very little fresh fruit. Our hotel was a 20 minute walk in 29C or a free bus on the hour to the beach and sister hotel. Location good for nearby local shopping and restaurants. The sunset cruise was brilliant as was the whale watching, but surf and safari trip was a disaster. We travelled in two open topped trucks with a two and a half hour drive to the surfing destination. During the trip smoke started from the gear box and we had to abandon the vehicle until the situation was rectified, which, to their credit, was sorted very quickly. Unfortunately the sea was too rough for the boat so we had to return back in the trucks. Extremely uncomfortable on side bench seats, hanging on in the rain. So, all in all we don’t over 6 hours on the trucks - not good. The tour guide left before the 5 day extension period without a handover to the local tour operators. No Information was given except by the hotel. I had already booked to go the Athens with Just You in May, now I wish I hadn’t.

Don't go to the Mercure Hotel in Brighton for a Christmas holiday. Dingy rooms, small tables so you are encouraged to sit on your own when you have expected to be able to chat. But this is nothing compared to the Christmas lunch. Reconstituted white meat that could have been anything, no roasties, no stuffing, no cranberry sauce, you couldn't cut the sprouts because the knife wasn't sharp enough. I had pre ordered prawn cocktail as my starter but on the day when we all turned up together, there was no prawn cocktail for me they had run out, so all I had was soup. No dancing, no music. The carpets were stained and it was a very sorry affair. I paid £1348 for 4 nights of this very shabby standard. Sorry Just You, butbit is the last holiday I will have with you. This year, whether I go to Aldi or Waitrose, I will buy the whole shebang and cook it myself, and then I will be sure to enjoy it.

Great holiday but then no response to email concerning an important point concerning incorrect information in documentation. Turkish Airlines do have online check in..saves being put on standby. Documentation says you can't check in online..you can. Just wanted to save other travellers having the same problem about being put on stand by. Just You don't seem to care.