About Exoticca

Best New Partner of 2022 ....less

https://www.exoticca.com/uk/magazine/ ....less

Standard Protection in case of contagion of the Client by COVID-19

All reservations are protected in case the Client is infected by COVID-19 before the departure of the trip or, if there is a closure of borders or airspace in the destinations due to COVID-19. In those cases, Exoticca will refund the entire price paid for the trip to Exoticca travel credit and no penalties or management fees will apply. In this case, the following conditions will apply:

The infection must have occurred to the Client or to any of the passengers confirmed in the reservation.
The certificate must be made by a doctor with the positive test issued by an official body recognized by the corresponding authorities. The supporting documentation must be sent to Customer Service before the start date of the trip using our contact form available on our website.
The infection must have occurred within SEVEN (7) days prior to the departure date.
In any case, more clarifying information may be required.
The Exoticca travel credit is a non-refundable virtual wallet that can be used towards any of the trips on this website at any time (the travel credit will not expire). If the value of your next booking is lower than your outstanding credit balance, the remaining amount will remain available in your wallet, ready for any additional reservation. On the contrary, if the value of your next booking is higher than your outstanding balance, the remaining amount will be paid by you.

In the event that the Client decides to reject the use of the Exoticca travel credit as a return method, they may opt for a cash refund. The cash refund implies the application of the penalty of 75% of the amount of the trip in accordance with the "cancellation by the client" policy.

Standard Protection in case of closure of borders and/or airspace of the destination country.

In the event that the Client cannot travel due to any of the situations mentioned below, they will have the option to reschedule their trip for free using Exoticca travel credit and no penalties or management fees will apply:

Closure of borders to foreign tourism - includes the situation of travel restrictions in the destination country, where the Government has issued a resolution prohibiting the entry of foreign visitors.
Restrictions of the Government of the country of origin - include the situation of travel restrictions in the country of origin, where the Government has issued a resolution prohibiting departures to the destination country.
Mandatory quarantine at the destination - exclusively includes the situation where the Government has issued a resolution to establish a mandatory quarantine at the destination and that cannot be avoided by an alternative measure (negative test for COVID-19, for example)
Non-operating airlines - refers to when an airline, relevant to the trip, is not operating the scheduled flight(s) as a result of restrictions caused by the COVID-19 pandemic
The Exoticca travel credit is a non-refundable virtual voucher or coupon that can be used on any trip published on our website and at the time the Client wishes (the Exoticca travel credit does not expire). If the amount of the trip is less than the available credit, the difference will remain available in the User's "Exoticca Wallet", ready to be used for another trip. If the amount of the trip is greater than the available credit, the difference must be paid by the Client following the payment conditions defined in the "Payments" section.

In the event that the Client decides to reject the use of the Exoticca travel credit as a return method, they may opt for a cash refund. The cash refund implies the application of the penalty of 75% of the amount of the trip in accordance with the "cancellation by the client" policy. ....less

Exoticca is an online tour operator made up of passionate travel experts whose goal is to help travellers worldwide fulfil their dreams. ....less

Founded in Barcelona by Jesús Rodríguez in 2013, Exoticca has packages to more than 60 destinations that it sells in 7 markets (Spain, the United Kingdom, France, Germany, the United States, the Netherlands and Belgium). ....less

Best New Partner of 2022 ....less

ABTA
ATOL protected
IATA ....less