Alpine Lakes & Scenic Trains featuring a cruise on Lake Maggiore and scenic trains in Switzerland & Italy

Alpine Lakes & Scenic Trains featuring a cruise on Lake Maggiore and scenic trains in Switzerland & Italy

tourhub | Collette | Alpine Lakes & Scenic Trains featuring a cruise on Lake Maggiore and scenic trains in Switzerland & Italy | 15973

Zurich

Zurich

Days 1-2
Zermatt

Zermatt, Switzerland

Days 3-4
View over Lake Maggiore, Italy
Lake Maggiore

View over Lake Maggiore, Italy

Days 5-7
Lucerne

Lucerne

Days 9-11

Map
15 Views
11 Days From

$4899

$4274

Alpine Lakes & Scenic Trains featuring a cruise on Lake Maggiore and scenic trains in Switzerland & Italy

11 Days Starting in Zurich, Switzerland and ending in Lucerne, Switzerland

Visiting: Zurich, Zermatt, Lake Maggiore, St. Moritz, Lucerne

Tour operator:

Collette

Tour code:

15973

Guide Type:

Fully Guided

Physical rating:

Medium

Age range:

5-99

Tour operated in:

English
From: $4899 $4274 (USD) Operator discount: -$500 Tourhub's Discount: -$125 -13%

NB: Prices correct on 27-Apr-2025 but subject to change.

This tour is no longer available, please see similar tours below or send an enquiry

Tour Overview

Embark on an unforgettable journey through the breathtaking landscapes of Switzerland and Italy with the "Alpine Lakes & Scenic Trains" tour. Experience the majestic beauty of the Alps aboard the iconic Glacier Express and Bernina Express trains, offering panoramic views of snow-capped peaks and lush valleys. Delight in the charm of Zermatt, a car-free Alpine village, and explore the enchanting streets of Lucerne, known as the "Swiss Paradise on the Lake." Cruise the serene waters of Lake Maggiore, visiting the picturesque Borromean Islands, and savor a delightful dinner on Isola dei Pescatori. Discover Zurich's rich history and indulge in a chocolate tour, and enjoy the tranquility of St. Moritz's lakeside boulevards. This tour promises a perfect blend of scenic beauty, cultural exploration, and culinary delights, making it an ideal escape for those seeking the allure of the Alps.

Highlights

  • Enjoy stunning Alpine views on the Glacier Express train.

  • Soak up the mountain air with two nights in the Alpine village of Zermatt.

  • Explore the "Swiss Paradise on the Lake," Lucerne.

  • Cruise through Lake Maggiore and visit one of the beautiful Borromean Islands.

  • Stroll the lakeside boulevards of St. Moritz.

  • Journey through the Bernina Pass on one of the world’s most scenic railways.

  • Discover a sweeter side of Zurich on a locally guided history and chocolate tour.

Places You'll See

Isola Bella and Stresa town. Isola Bella is one of the Borromean Islands of Lake Maggiore, Italy

Isola Bella and Stresa town. Isola Bella is one of the Borromean Islands of Lake Maggiore, Italy

Lucerne

Lucerne

Itinerary

Expand All

Day 1 : Overnight Flight

Zurich
Zurich
Zurich
Zurich, Switzerland

Location: Zurich

Accommodation Name: Hotel Krone Unterstrass

Breathtaking Alpine vistas await as you travel through Switzerland and Italy. Experience dramatic views aboard railways and lake cruises while enjoying cultural experiences in charming villages.

Day 2 : Zurich, Switzerland

Zurich
Zurich
Zurich
Zurich, Switzerland

Location: Zurich

Accommodation Name: Resort Hotel Alex

Meals Included: Dinner

Welcome to Switzerland’s largest city – Zurich. Enjoy some free time exploring its charming Old Town or one of its many museums on your own. This evening, get to know your fellow travelers over a welcome dinner.

Day 3 : Zurich - Andermatt - Zermatt

Zermatt town and Matterhorn mountain
Zermatt, Switzerland
Zermatt, Switzerland
Zermatt, Switzerland
Zermatt town and Matterhorn mountain
Zermatt town and Matterhorn mountain

Location: Zermatt

Accommodation: Hotel

Say “good morning” to Zurich with a walking tour of the city. A local guide will teach you the city’s history and make a few sweet stops along the way. Learn the history behind the chocolate shops and taste some delicacies for yourself. Treat your taste buds to even more flavors of Zurich with free time for lunch on your own. After that, it’s all aboard! You’re off to Andermatt to experience the world-renowned Glacier Express* train. Natural backdrops of the Swiss Alps, thick forests, gurgling streams, and deep valleys bring this mountain dream to life. Complete your day in the unique, car-less village of Zermatt.

Day 4 : Zermatt

Zermatt town and Matterhorn mountain
Zermatt town and Matterhorn mountain
Zermatt, Switzerland
Zermatt, Switzerland
Zermatt town and Matterhorn mountain
Zermatt, Switzerland

Location: Zermatt

Accommodation Name: Zacchera Hotels

Start your morning with a Tour Manager-led walk to get familiar with the quaint mountain village of Zermatt. With free time for the rest of the day, let your curiosity get the best of you while uncovering history in the Matterhorn Museum. Perhaps your adventurous side will bring you on the Gornergrat Railway to experience elevated views of the Matterhorn.

Day 5 : Zermatt - Lake Maggiore, Italy

Isola Bella and Stresa town. Isola Bella is one of the Borromean Islands of Lake Maggiore, Italy
View over Lake Maggiore, Italy

Location: Lake Maggiore

Accommodation: Hotel

Meals Included: Lunch

Take on the day as you depart Zermatt and head towards Italy. Enjoy scenic mountain views on a drive through the Simplon Pass, used for centuries as a main trading route between northern Italy and Switzerland. Learn how Napoleon used the Simplon Pass to cross the Alps into Italy and gain control of Milan and Venice. Soak in spectacular views traveling through Val di’ Ossola and visit a local family-owned cow farm. Meet the owners and learn about life on the farm, and their family business before enjoying some of their home-made products over lunch. Continue to a tranquil resort area with crystal clear waters set against the backdrop of the Alps, known as Lake Maggiore. Take time this afternoon to stroll the cobbled streets of Stresa. Long-favored by European aristocracy because of its blend of elegance, Stresa has inspired artists and writers since the late 1800s. As the day draws to a close, settle in for a 3-night stay at your hotel.

Day 6 : Lake Maggiore

View over Lake Maggiore, Italy
Isola Bella and Stresa town. Isola Bella is one of the Borromean Islands of Lake Maggiore, Italy

Location: Lake Maggiore

Accommodation: Hotel

Meals Included: Dinner

The entire day is yours. You might want to soak up the sun along the waterfront, relax in an outdoor café, or head out on the waves by boat. Perhaps you’ll take an optional tour to picture-perfect Lake Orta – a hidden gem surrounded by romantic villages and filled with quaint islands. As the evening approaches, board a private boat for a cruise to Isola dei Pescatori. On the island, toast to your Italian experiences during dinner at a local restaurant.

Day 7 : Lake Maggiore

Isola Bella and Stresa town. Isola Bella is one of the Borromean Islands of Lake Maggiore, Italy
View over Lake Maggiore, Italy

Location: Lake Maggiore

Accommodation Name: Hotel Steffani

Today, explore the twin towns of Verbania and Pallanza where it’s your choice! In Verbania, wander through the enchanted gardens of Villa Taranto. Among the dreamy landscapes and captivating reflections are mysterious flowers from the farthest corners of the world -OR- visit Pallanza and tour the Troubetzkoy statuary collection housed in the town’s museum, Museo del Paesaggio. This afternoon, set sail to Isola Bella – known as the “beautiful island.” With an expert guide beside you, journey into the Borromeo Palace – a lakeside Baroque beauty adorned with an exotic garden.

Day 8 : Lake Maggiore - St. Moritz, Switzerland

Location: St. Moritz

Accommodation Name: Radisson Blu Hotel

Experience sweeping coastal views on your drive along the picturesque shores of Lake Como during your full morning bus transfer to Tirano. Enjoy free time and lunch in this charming town before traveling along one of the world’s most scenic railways. Take a journey through the Bernina Express en route to St. Moritz, Switzerland. Witness the striking landscapes of the Swiss Alps throughout your voyage – including the famed Morteratsch Glacier. Make your final stop in St. Moritz and enjoy the evening at leisure to relax or stroll the lakeside boulevard.

Day 9 : St. Moritz - Lucerne

Lucerne
meeta Lucerne
Lucerne

Location: Lucerne

Accommodation: Hotel

Slow and steady wins the race today. Enjoy a leisurely start in St. Moritz before heading to Lucerne, the “Swiss Paradise on the Lake.” Follow the ancient pathways of the city on a walking tour through an Altstadt (Old Town), passing through the covered 14th-century Chapel Bridge. Along the way, see the famous Water Tower that once served as a prison. Pause at the renowned Lion Monument, carved from sandstone to commemorate heroic soldiers. The evening is yours to relax or explore.

Day 10 : Lucerne

meeta Lucerne
Lucerne
Lucerne

Location: Lucerne

Accommodation: Hotel

Meals Included: Dinner

Today, enjoy the splendor of pure nature while gliding over a clear landscape in panoramic gondolas and spectacular cable cars. Ascend Pilatus** on a unique excursion along the steepest railway in the world. From the top, soak in the magnificent Alpine views from 7,000 ft. above sea level. Enjoy leisure time at the summit, where you can stroll the walkway for new vantage points. Venture back down the mountain by panoramic gondola for another bird’s eye view. Gather tonight for a farewell dinner featuring Swiss specialties.

Day 11 : Lucerne - Tour Ends

Lucerne
Lucerne
meeta Lucerne

Location: Lucerne

Your scenic journey comes to an end today in Lucerne.

What's Included

  • Scenic Train Journeys

    Travel through Switzerland and Italy aboard the iconic Glacier Express and Bernina Express trains, offering breathtaking views of the Alps.

  • Private Boat Cruises

    Enjoy private boat cruises on Lake Maggiore for a truly memorable experience.

  • Accommodation

    Stay in comfort at the Hotel Krone Unterstrass in Zurich, the Resort Hotel Alex, and Zacchera Hotels in Zermatt. Enjoy a relaxing stay at the Radisson Blu Hotel in St. Moritz and Hotel Steffani in Lake Maggiore.

show more

What's Not Included

  • Optional Tours

    Optional tours such as the visit to Lake Orta are not included in the base package.

  • Personal Expenses

    Personal expenses such as additional meals, drinks, and souvenirs are not included.

  • Travel Insurance

    Travel insurance is not included and is recommended for all travelers.

  • Flights

    International and domestic flights to and from the tour start and end locations are not included.

Experiences

  • Cruise through Lake Maggiore and visit one of the beautiful Borromean Islands.
  • Stroll the lakeside boulevards of St. Moritz.
  • Journey through the Bernina Pass on one of the world’s most scenic railways.

Options

Lake Orta: Treasures of Lake Orta Journey to picture-perfect Orta, a scenic sub-alpine lake surrounded by ancient villages. During a guided tour, visit one of Italy’s Sacri Monti chapels (UNESCO) built in a scenic location above the lake as pilgrimage sites for those who could not afford the journey to Jerusalem. Then, enjoy a boat ride to San Giulio Island, a rocky island in the middle of the lake that provides impressive views of the surrounding shore. Take a walk around the island before returning to the mainland for time at leisure in the old town of Orta, replete of quaint cobblestoned lanes and local cafes. Duration approximately 6 hour(s). Transportation is included.




Culinaries

  • Discover a sweeter side of Zurich on a locally guided history and chocolate tour.
  • Indulge in local products over lunch on a family-owned farm.
  • Sit down for dinner on the Isola dei Pescatori in Lake Maggiore.

Must See

  • Enjoy stunning Alpine views on the Glacier Express train.
  • Soak up the mountain air with two nights in the Alpine village of Zermatt.
  • Explore the "Swiss Paradise on the Lake," Lucerne.

Choice Highlights

Zurich Zurich is Switzerland’s largest city with a diverse character and zest for life. The city is famous for it’s unique lakeside location where green, densely wooded hills run through the city from north to south. Spend some time in Zurich and find out why it finds itself with the distinction of being one of the world's best cities to live in.

Glacier Express Train This famous bright red train runs the length of southern Switzerland between Zermatt in the west and St. Moritz in the east, and is known as the “slowest express train in the world.” The trip takes about 7 ½ hours and it traverses its highest point at the Oberalp Pass at 6,700 feet (2042 meters). Some sections are steep enough to require a rack-and-pinion system on the tracks. The cars have panoramic windows and domes, and there is a restaurant car. The towns it links are among the most famous ski resorts in the world, and it gets its name from the Rhone Glacier in western Switzerland, one of the sources of Lake Geneva and the Rhone River.

Zermatt This town is located in southwest Switzerland in the canton of Valais, and is best known by the nearby 14,000ft (4267m) Matterhorn. The town began as an agricultural area and in the 19th century became famous as a ski and mountaineering resort. Most of the town now depends on tourism, and in ski season the town of 5,000 swells several times over. To keep the air clean, all vehicles are now electric and mostly silent, with only emergency access by gas-powered vehicles such as firetrucks. The famous Glacier Express train which begins in far eastern Switzerland near St. Moritz ends in Zermatt.

Lake Maggiore Is a large lake located on the south side of the Alps which goes through both Italy and Switzerland. The climate, both in the winter and summer is mild enough to products Mediterranean vegetation, with many gardens growing rare and exotic plants. Many islands overlook the lake, including the Borromean Islands, the Brissago Islands, Castelli di Cannero, and Isolina Partegora.

Borromeo Palace

Villa Taranto Visit or Pallanza Art Museum Visit In Verbania, wander through the enchanted gardens of Villa Taranto. Among the dreamy landscapes and captivating reflections are mysterious flowers from the farthest corners of the world. Witness the Amazon Water Lily, known as the “Victoria Amazonica.” Take in sights of flourishing gardens filled with Azaleas, Maples, Rhododendrons and beyond. Gardeners will find that experiences in Villa Taranto are exceptionally captivating. Or head to Pallanza, where you can tour the Troubetzkoy statuary collection housed in the town’s museum. The artist, Paolo Troubetzkoy, was born in Intra on Lake Maggiore in 1866 and had requested that his heirs donate all his plaster casts to Museo del Paesaggio for display.



Villa Taranto Visit

Activity Level: 2



Pallanza Art Museum Visit

Activity Level: 1

Island Dinner Set sail for a panoramic cruise of magical Lago Maggiore with the majestic Alps as its incredible backdrop. Cruise to Isola dei Pescatori, one of the beautiful Borromean islands, and enjoy a delicious dinner.

Bernina Express Train

St. Moritz St. Moritz is a ski resort town in southeast Switzerland known as a “jet set” destination and playground of the wealthy. It is in the canton of Graubunden, not far from the Italian border, also not far from the highest peak in eastern Switzerland, Pic Bernina (13,200 feet/4023 meters). St. Moritz is named for St. Maurice, a Roman martyred there in the 3rd century, and first became popular as a pilgrimage site with healing spring waters. The 1928 and 1948 Winter Olympics were held here. The town was used in the opening scenes of Alfred Hitchcock’s original version of “The Man Who Knew Too Much” with Peter Lorre in 1934.

Lucerne This city of 80,000 people is in north-central Switzerland in the canton of Lucerne and sits on the shores of Lake Lucerne. The town began with a Benedictine monastery in the 8th century and gained importance from its location on trade routes. The most famous sights in Lucerne are the wooden Kapellbrucke (Chapel Bridge) across the Reuss River, the Hofkirche (Church of St. Leodegar) and the Swiss Museum of Transport. The city celebrates Carnival every year beginning the Thursday before Ash Wednesday. Mt Pilatus, with the world’s steepest cog railway, is visible from Lucerne.

Mount Pilatus Ascend the majestic Mount Pilatus overlooking Lucerne by cable car and descend via the world's steepest cog railway.

Mode of Transport

Travel through Switzerland and Italy aboard the iconic Glacier Express and Bernina Express trains, offering breathtaking views of the Alps. Enjoy scenic drives through the Simplon Pass and along Lake Como, with private boat cruises on Lake Maggiore for a truly memorable experience.

Accommodation

Stay in comfort at the Hotel Krone Unterstrass in Zurich, the Resort Hotel Alex, and Zacchera Hotels in Zermatt. Enjoy a relaxing stay at the Radisson Blu Hotel in St. Moritz and Hotel Steffani in Lake Maggiore, ensuring a restful experience throughout your journey.

Check out our Q&As

  • What unique experience does the tour offer in Zurich?

    In Zurich, the tour offers a locally guided history and chocolate tour where you can learn about the city's history and indulge in some sweet delicacies.

  • What can I expect during the visit to Zermatt?

    In Zermatt, you will have a Tour Manager-led walk to get familiar with the village, and you can explore the Matterhorn Museum or take the Gornergrat Railway for elevated views of the Matterhorn.

  • What activities are available at Lake Maggiore?

    At Lake Maggiore, you can enjoy a private boat cruise to Isola dei Pescatori for dinner, explore the twin towns of Verbania and Pallanza, and visit the Borromeo Palace on Isola Bella.

  • What is special about the Glacier Express train ride?

    The Glacier Express train ride offers stunning Alpine views as it travels through the Swiss Alps, providing a scenic journey with natural backdrops of forests, streams, and valleys.

  • What can I do during my free time in St. Moritz?

    During your free time in St. Moritz, you can relax or stroll along the lakeside boulevard, enjoying the scenic views and the town's atmosphere.

  • What is the highlight of the visit to Lucerne?

    In Lucerne, a highlight is the excursion to Mount Pilatus, where you can ascend by cable car and descend via the world's steepest cog railway, enjoying magnificent Alpine views.

  • Can I pre-purchase optional excursions/activities?

    Yes, the majority of optional excursions and activities are available for advance purchase for applicable tours provided that you make your options purchase prior to 15 days of the tour departure. Collette makes it convenient to reserve presold options by visiting our website for a full listing of activities and excursions or when your reservation is made with our reservations staff. In addition, there are benefits to prepurchasing options including a price guarantee once your tour is paid in full. So, while the cost of an optional activity may change from the time you book your tour, once payment is received in full, your preselected options are guaranteed by Collette at their original price. Although you can still purchase options while on tour, reserving them ahead of time ensures you a spot in the event that the activity sells out. Collette will provide a refund if you cancel a presold option prior to tour departure. Any presold options canceled while on tour are nonrefundable.

  • Can my children travel on tour?

    Children over the age of 5 may travel on a Collette tour accompanied by an adult. Child land rates are valid for ages 5-12, sharing a room with two full-paying adults. Participation in any products that include Safari or Game Drive components, is limited to travelers aged 13 and up. This will include tours to Kenya, Tanzania, South Africa and India.

  • What is the difference between a twin room and double room?

    In certain countries, hotel rooms tend to be smaller than U.S. standard accommodations. A double room is designed to accommodate two people, but may not have two separate beds. A twin-bedded room has two separate beds of any size, and is the type most commonly utilized.

  • Do you provide VISA processing for all applicable destinations?

    Collette does not process VISAs. Every nation has its own specific requirements. Check the embassy or consulate website for the country you are visiting to find the forms and information you need. The process of getting a VISA can take two weeks to two months.

  • Do I need a passport?

    Government-issued ID is required for all air travel. A valid passport is required for all trips outside the USA. All passengers should check with the appropriate foreign consulate for entry and validity requirements. We recommend that your passport has six months validity, and at least 3 blank pages. Passports and visas are the responsibility of each client. International Borders. Any child under age 16 (traveling without a parent or legal guardian to Canada) must have written permission from a parent or legal guardian. Please be advised that if you have been convicted of an offense, or have committed a criminal act that is an offense under the laws where it occurred and would be an offense in Canada, you may be inadmissible into Canada. You will need to apply for a Minister's Permit of Approval of Rehabilitation at a Canadian Consulate. All other travelers should contact the appropriate consulate for entry requirements in other international destinations. In South Africa, children are required to have a passport as well as additional documentation to travel with you into and out of the country. Please consult the South African Embassy for the current specific requirements related to your travel dates. If travelling internationally with a child under the age of 18, please check directly with the airline for the legal documentation that is required. It is the sole responsibility of the guest to procure the proper documentation to travel and many requirements vary by airline and destination. Collette will not be responsible for costs incurred for missed flights or canceled tours where a guest fails to secure proper documentation.

  • Is there a lot of walking on tour?

    We pride ourselves on bringing travelers the very best experiences a destination offers. Our itineraries include many activities and may consist of walking on uneven terrain or significant walking at times. Some of the most unique sightseeing can mean accessing locations that restrict motorcoaches, especially in historic areas. Some hotels/lodges in remote locations may not have elevators. For your comfort, we recommend bringing walking shoes.

Reviews of this operator

Valeri White (Google Reviewer)  

If you’re looking for a...

06-Jan-2024

If you’re looking for a worry free group travel experience, Collette is perfect! You’ll be picked up at your door and taken to the airport. When you land at your destination, one of their professional tour managers will meet you at the airport. From there, you will be part of the highest quality tour company. They take pride in taking care of their travelers and creating memories in each location. Have loved every tour!

Rachel Epple (Google Reviewer)  

In 2024 I took two...

16-Dec-2024

In 2024 I took two Collette trips and had a wonderful time! I recommend Collette for travelers who are looking to learn and be active while touring new destinations. The Canadian Rockies by Train tour in Fall was beautiful. My Collette Tour Manager, Clare Martin, was amazing- knowledgeable, kind and very organized. The itinerary was so much fun and the hotels were great. We spent a lot of time outdoors, exploring the national parks, lakes, mountains and towns. Banff & Lake Louise were stunning! The food selections were varied and incorporated a lot of local flavors. There was a fair amount of down time if you do not elect to partake in the optional excursions. Sunny Portugal in October was the perfect time to go. My Tour Manager, Jose Eleuterio Alves Nunes Ferreira, ensured our group saw the best of Portugal! He was able to surprise us with live music and wonderful local treats each day. The optional excursions for a cave and grotto boat cruise as well as the Fado night were exceptional. I enjoyed the Algarve the best, but our itinerary was outstanding. We even had a picnic, on a mountain side, with a bread making demo. On both trips, Collette used brand new Mercedes Benz motor coaches with excellent drivers. We were kept safe and well attended to the entire trip. From the hometown pick up transportation to the airport to the flight scheduling, all our needs were met. I cannot recommend Collette enough! You’ll have a wonderful time, eat plenty of local food/drinks, and meet many fun loving individuals while seeing the best sights.

Dirk Ebener (Google Reviewer)  

We visited Italy with Collette...

16-Feb-2025

We visited Italy with Collette Tours, and toured Tuscany and Umbria. It was a 5 Star experience! Everything was extremely well planned, the hotel selection was fabulous, and the program very well done. It was the perfect mix of sight seeing, culture, education, and local impressions. Our tour guide Luca, together with our bus driver, was very, very knowledgeable, and they provided an excellent tour experience. The restaurant recommendations and selections were spot on. We always felt independent and part of a great tour. Collette Tours is the very best way to travel in a tour experience.

Deborah Bozarth (Google Reviewer)  

I went on a group...

24-Oct-2023

I went on a group tour through Collette. It was fabulous. Our Tour director, Paula, could not have been better. We went to Sicily and Southern Italy. Everything we did was so fun and the dinners were delicious. Paula made sure those with food issues had exactly what they needed. I am planning another tour next Spring and will definitely be using Collette Tours!

Diane Clifton (Google Reviewer)  

More than half of our...

01-Nov-2024

More than half of our tour days were rainy. Our tour manager said it was Italy’s rainy season when we complained. Why offer a tour during the rainy season? Half of our group came down with colds. A few tours were canceled due to the weather. Definitely don’t go to Italy in October.

Mark Mattingly (Google Reviewer)  

This is what Collette Travel...

30-Mar-2025

This is what Collette Travel has done to myself and 17 other travel guests that booked a recent tour to Iceland. Our flight was delayed from our layover from Philadelphia to Boston through American Airlines. This made us miss our scheduled international travel to Iceland via Icelandic Airways. At no time did Collette’s Tour Agency reach out, show concern or arrange anything for us when we became stranded in Boston airport. We were entirely on our own to make accommodations, try and rebook our reservation to Iceland, or schedule our trip to make up for the over 24hrs we missed on our trip. Collette Travel then lied to our entire traveling group about their ability to “help” and repeatedly have then lied to the other 17 members of your tour group. We were assured that we would be rebooked through their travel service for the following 24hr later flight. We actually were even emailed our alternative travel plan from Collette Tours. When arriving at the airport for our next day (24hr delayed travel that made us miss a full day of our excursion to Iceland) none of us had valid airline tickets to our international destination of Iceland and no one at Icelandic Airlines was able to accommodate our travel or plane tickets because it was not correctly booked through our travel agency Then, when you arrive at the airport to board your plane for the excursion you paid top dollar for, the international ticket was booked incorrectly and you THEN must call their emergency international toll free number and speak to multiple agents that aren’t helpful, put you on perpetual hold AND continue to lie to you while you are READING them the emails their company sent to you 10 hours before.. After being on the phone with this travel agency for over two hours and asking Icelandic representatives if the problem had been remedied; I was put on hold for 25 MORE minutes until I received word from the emergency travel agency staff that our plane tickets “should” now work. I will be posting receipts and email notifications of the “assuring” correspondence from Collette as proof that they lie, placate and mislead their customers when any issue arise. This travel agency is not trustworthy to be accurate OR informative and I strongly recommend you look elsewhere when booking a travel excursion with this company…

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  • Low Deposit

    Collette requires a minimum deposit of 350 USD per person or the full booking value, whichever is less, with the final balance not due until 90 days before departure.

  • Cancellation Policy

    We don't charge a cancellation fee, here is a summary of collette charges.

    Up to 91 days before tour starts: Forfeit 100% of deposit.

    At 90 days before tour starts: Forfeit 40% of booking price.

    At 15 days before tour starts: Forfeit 75% of booking price.

    At 1 days before tour starts: Forfeit 100% of booking price.

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