I’ve just returned from Legers Christmas in Tuscany holiday and REALLY ENJOYED it despite a group of passengers with their own agendas, unsuccessfully, attempting to ruin everyone’s Christmas holiday.
A witch hunt was instigated, not only against our brilliant drivers, but other passengers and hotel staff too. I over heard one particular passenger say they should all put in negative feedback and claim compensation!!
The knowledge and professionalism of our drivers ‘Steve and Helen’ drove us 1,083 miles safely and very professionally, making adequate rest stops en route, ensuring the toilet on the bus was usable throughout the journey and drinks and snacks were offered at timely intervals once our travels got underway. They went above and beyond to try and keep everyone happy, but it was to no avail with certain passengers, which was terribly sad to witness.
The silver service coach is not suitable for continuous journeys of this length, an overnight hotel should be factored into the itinerary as >21hours as a passenger is not healthy and it would also remove the need for driver swaps. The majority of the passengers had travelled for 36 hours by the time they arrived at the hotel, they were exhausted and moral was low.
The hotel Mizar was clean and welcoming. The bar area was comfortable but the prices were high, I went to the Rivoli bar across the road and would join the locals, absorbing the friendly Italian culture.
My room 405, had a balcony with lovely views, was clean, comfortable and quiet. Cleaners came in every day, including Christmas Day. The safe in the wardrobe didn’t work, it wasn’t a problem for me as I always carry my valuables with me anyway! However, if you’re travelling with the Crown Jewels, you can secure them in the Hotels safe.
Breakfast offered a good choice and selection, sadly, due to the toxicity of the witch hunt group, I opted to go to Rivoli bar for reasonably priced coffee and fresh out of the oven pastry’s and croissants, I would also pick up a salad or sandwiches and drinks for the days fantastic Florence and Sienna excursions. I gave Rome a miss and a few of us caught a taxi to Montepulciano and spent time photographing scenes used in Twilight Saga film and exploring its 60,000 years of history.
Dinners really let this hotel down, no fresh vegetables were available with the main courses. Christmas Lunch consisted of turkey, chips and chestnut, raisins and sauce like gravy, very tasty but fresh veg instead of the lettuce and tomatoes would have been more appreciated..
The staff throughout the hotel were absolutely lovely and attentive.
The journey home wasn’t as well organised as the outbound journey, we changed drivers at Reims which resulted in a delay causing us to miss our scheduled ferry, the new driver didn’t know which lane to get into at the ferry terminal and switched 3 lanes which pushed us further back in the queue. On arrival at Stop 24 the transfer coaches had left without us so few of us had to locate-our new coaches. Through all the chaos, I eventually found my coach. Paul the co driver was rude and when I requested clarification of my final journeys taxi he shouted and was in my opinion very aggressive in his manner (I felt it was my fault the coach was late in departing and I should feel privileged to be on there) however, the driver told Paul to phone someone for clarification just to cover his back, which he did.
We were all very tired, stressed and anxious, wanting to get home asap. I didn’t blame him in the slightest, it’s not an easy job for the crew, they do work long, stressful and sometimes unappreciated hours, so it’s understandable.
I arrived home 22.30pm, 2 and a half hours later than planned. I was due at work at 01.50 am, so I cancelled my shift, lost a days work, but Instead, I’m cracking on with my very smelly post holiday washing, lol!
In conclusion, I would go on another Leger’s singles coach trip, but not Silver service for that distance.
Will I travel with Steve and Helen again? Absolutely YES, YES, YES!