Christmas Land of the Northern Lights Comfort - 5 days

Jamal is our tour guide. Right from the start, he created a group chat in whatsapp and if any issues to make sure we contact him. He was on the ball with every issue thrown at him. Luggage being left behind, stragglers wondered off in a different path, hotel room etc. He explains the various site along our route to give us a better understanding of the local cultures. We had a great time, thanks to Jamal.

The Land of Northern Lights tour was a triumph! My tour of Southern Iceland was absolutely wonderful. The venues chosen, the timing allotted at each venue and the variety of things to experience was nearly perfect. Our guide, "Thor", was smart, amusing, full of history and anecdotal stories as well as being incredibly hospitable and helpful. This small group experience was my first, but not my last thanks to On the Go.

Traveled through Egypt with On the Go Tours, professional service, very informative and helpful tour guides. The choice of hotels was excellent... Definitely recommend this company

I have just returned from my tour with On The Go and it was an amazing trip! From arriving at the airport and meeting the OTG representative, everything was well organised and hassle free.  Our tour guide was Amir. He is awesome!! From the beginning he was so friendly and enthusiastic about showing us around Egypt, giving us loads of information at each place and time to explore ourselves. Learnt so much from him about this fascinating place, and he was always happy to answer more questions.   The trip itself was amazing. There's lots of travelling on this trip, but it's really not too bad, and the sights you see when you get to where you are going are worth it. I'm not a big fan of boats, but the Felluca ride across the Nile was pretty fun too.  On the first day I also did the optional tour of Cairo with Ahmed Helal - another excellent guide from OTG. It's worth doing this add on as you don't spend much time in Cairo, and you go to three very different places.  I'm so glad that I decided to do this trip. It was just ace.  If you're thinking about it too, you should probably just book it. And hopefully you get Amir as your guide.

TOTALLY MOROCCO We booked a 9 day tour of Morocco visiting many main cities and places of interest. The coach was very comfortable and we felt safe with the driver Suliman. The guide was Hicham Touraouine and he was fantastic. He spoke perfect English as well as French, Arabic and Berber. He was so kind and considerate and made a good tour great. We particularly enjoyed ‘glamming in the Sahara Desert. So much to see and do and great food and company. We would definitely use On The Go Tours again, especially if Hicham was the guide. Paul & Penny

This was a great tour through Morocco! There was quite a bit of time spent on the bus but the stops to see the sites and breaks were timed perfectly. It allowed us to see so much of Morocco in a short amount of time. What really made this trip extra special was our tour guide Hicham! He was so friendly, professional, knowledgeable and had an infinite amount of patience. You could tell that he is very proud of his country - as he should be! When I arrived, I mentioned that I was sad about missing Chefchaoen and he went out of his way to make sure we could add it to our itinerary (luckily the other 2 people on the trip also wanted to go). It was a highlight for me! This was my second On The Go tour. The first tour was amazing (Pyramids, Petra and Promised Land) so the bar was set high but Hicham and Hussein made this trip just as memorable!

Gallipoli tour. The guide was awesome. Everything went like clockwork.. My complaint is that you expect 4 people to cramp together on the back seat of the van for 4 hours. That is poverty travel. Not really acceptable for the price paid. So uncomfortable. If was to do this trip again I'd just rent a car. Although the guide was amazing, but that's 3 hours of the trip.

We booked the Land of Northern Lights and the actual trip was a wonderful experience we had a great guide and driver. The problem we had was with On the Go Tours. We accept meals are not included but did expect meals to be available. When in Hella the hotel restaurant was closed and there bistro was full, but we were told we could eat at about 7.45pm - when we asked again at 8pm we were told it would be another 15 - 30 mins. There is a street van, pizza and burger bar but all close at 8pm so we could not grab anything there - we had a Northern Lights presentation at 8.30pm so no chance of us getting meal at the only other restaurant. The next day our lunch stop was unable to provide lunch just coffee & cake! I have raised this with On the GO Tours and the bottom line is they do not include meals!!!!

I had used them once before and loved them. I decided to try them again for a Baltic tour not knowing that they put me on another Tour group- Baltic vision. Loved that tour but was not impressed they marked up the cost for me over 100%. I understand taking some for yourself because of paperwork, but over double the cost everyone else paid on the tour. Just double check before you book with them that you’re not over paying.

I booked three tours with this agency. While the first two experiences were very nice, with well-thought-out itineraries and knowledgeable guides, the third tour was an absolute nightmare for us. Due to the unavailability of an hotel from the trip notes, the agency opted to replace it with another they claimed was "similar." To our dismay, this alternative was nothing short of a decrepit, filthy establishment that threatened to ruin our entire safari experience in South Africa. But the fiasco didn't end there. This so-called hotel began proposing and organizing activities starkly different from what we were promised in the trip notes, together with an awful services of their guides and vehicles. And when this disaster struck and we desperately needed their support? The agency ghosted us. It took them an entire day to respond, and when they did, they simply shrugged off our concerns, asserting it was too late to fix anything, even though three nights of our trip were still ahead. The level of unprofessionalism was staggering. Forced to salvage our experience, we took matters into our own hands, leaving that awful place to book another hotel and activities for the remainder of our trip—all at my own expense. Based on my experience, I suggest travelers to think twice before considering this agency. Seek out reputable companies known for their commitment to customer service and integrity.