Classic Japan Adventure - 14 days

Recently returned from Greece, a 5 day tour with OTG. Unfortunately, I had a negative experience on day 2 where I needed local support to get me out of a tricky situation. Thank you to Alexandra Z from Hetco Tours in Athens for helping me continue on with the trip, to the Hotel Zafolia staffing team and to Danielle and team here in the UK for supporting me with the aftermath. Your kindness will not be forgotten and I will pay it forward. I've now booked 3 trips with yourselves and will continue to go back. Thank you all. Honestly, I am SO grateful. Blessings to you all. Nicola

Jamal is our tour guide. Right from the start, he created a group chat in whatsapp and if any issues to make sure we contact him. He was on the ball with every issue thrown at him. Luggage being left behind, stragglers wondered off in a different path, hotel room etc. He explains the various site along our route to give us a better understanding of the local cultures. We had a great time, thanks to Jamal.

The Land of Northern Lights tour was a triumph! My tour of Southern Iceland was absolutely wonderful. The venues chosen, the timing allotted at each venue and the variety of things to experience was nearly perfect. Our guide, "Thor", was smart, amusing, full of history and anecdotal stories as well as being incredibly hospitable and helpful. This small group experience was my first, but not my last thanks to On the Go.

On The Go Tours Sri Lanka was an incredible experience that was made even better by our tour guide Akthar. He was incredibly knowledgeable about his country and he loved sharing it with us. The tour covers a wide range of activities so you can truly experience what Sri Lanka is all about. The beautiful 4-5 star hotels at the end of every day was an absolute bonus. Thanks for a great trip OTGT I’m sure this won’t be my last

Traveled through Egypt with On the Go Tours, professional service, very informative and helpful tour guides. The choice of hotels was excellent... Definitely recommend this company

I have just returned from my tour with On The Go and it was an amazing trip! From arriving at the airport and meeting the OTG representative, everything was well organised and hassle free.  Our tour guide was Amir. He is awesome!! From the beginning he was so friendly and enthusiastic about showing us around Egypt, giving us loads of information at each place and time to explore ourselves. Learnt so much from him about this fascinating place, and he was always happy to answer more questions.   The trip itself was amazing. There's lots of travelling on this trip, but it's really not too bad, and the sights you see when you get to where you are going are worth it. I'm not a big fan of boats, but the Felluca ride across the Nile was pretty fun too.  On the first day I also did the optional tour of Cairo with Ahmed Helal - another excellent guide from OTG. It's worth doing this add on as you don't spend much time in Cairo, and you go to three very different places.  I'm so glad that I decided to do this trip. It was just ace.  If you're thinking about it too, you should probably just book it. And hopefully you get Amir as your guide.

I have toured with On The Go three times now. Overall I have found the tours and guides have been excellent. Hotels and transport are usually good. On my most recent tour I enjoyed my time overall but there was an unexpected change to the itinerary part way through. The change wasn’t ideal, but more importantly for me it proved difficult to get transparent information out of them and work out an alternative plan. We reached a compromise in the end but I wouldn’t travel with them again on this basis. They will likely reply to this review citing their Ts&Cs, which will tell you everything you need to know!

I would give this tour group no stars if possible. The tour was not guaranteed but they did not inform me when I booked and they did not have enough people. Way after I booked they said I needed a doctors letter because I was over 70. Also way after booking I was informed I needed travel insurance. They knew my age when I booked. They would not refund my tour even though it was 4 months away.

This company doesn’t deserve even 1 star. I would not recommend this company. There are hidden fees which means the cost of the holiday ends up being very expensive. We recently came back from our trip to China where it is not customary to tip in restaurants & hotel staff. Yet we had to make a payment upfront in cash to to the guide for more than £100. The hotel service was appalling. Just think £100 from each person. The trip was suppose to be a Tour yet we had to pay for all entrance fees. We complained about the poor condition of the hotels but no one responded to our emails to date. The after sales service is non existent. Do not use this company. Far far too expensive for what you get. Not competitive at all. They messed up our booking; repeatedly asked for the same information. We spent so much time correcting their errors. Very difficult to get hold of anyone because they all work in S Africa or New Zealand. Absolute nightmare

Terrible tour of India. For some reason On the Go hadn't realised that my room mate had booked her own room for the first night of tour. So the hotel in Delhi had tried to put me in her room after midnight, by wheeling in an extra bed. She went Crazy!! I then had to sit in hotel reception for hours. While the tour guide said he couldn't find me a room. Throughout the tour the guide consistently ask me and my room mate for money for my room, causing more friction between us. Don't book with this company had the worst experience ever. Go with Intrepid or G Adventure