Classical Spain

This review is for the italian Lake Como trip Aug 1-8 Wow what a trip. Riviera from start to finish were excellent the booking and help line answering questions were very good and clear. The travel booklet you get is laid out that it is simple to read and follow with step by step info from booking in to flights to meeting the guides. Our guide Matt Purse was just the best guide and real credit to Riviera with his knowledge and straight forward approach to running the trips. Matt kept us informed and told us all the sort of info you want to know without going over the top....This chap should teach other reps ..thank you so much. The coaches they use are all clean and well equipped with usb chargers and have aircon. The places chosen to visit were well researched even down to where coaches park or drop you off. The Bernina Express was the highlight for our family and matts photo tip was welcomed. The only down point was the hotel,a little dated and evening meal in main restuarant was a bit of a let down. I think we were lucky with our room on level 7 and with balcony as the walls are very thin and noise travels. We would book again with riviera

Oh my goodness, what a relief it was to actually get away! Full marks to all at Riviera for keeping us up to date before our trip and for the help so cheerfully and patiently given with the extra admin that Covid brought our way. We felt totally safe with the measures taken on board, thank you very much for this. Without exception, Staff were fantastic and our every need was attended to. The additional Covid testing ran smoothly, organised by our Riviera Reps. The guided tours were most interesting: the guides very knowledgeable and more importantly, interesting to listen to. We loved this trip and would do it again in a heartbeat. Thank you again Riviera, you were FAB!

Second escorted tour with this company. Did 5 days in Iceland tour. Everything went smoothly, excellent tour guide, Per. Extremely knowledgeable and interesting guy. Very friendly too. Highly recommend. Just let down by the room given at the hotel, but I guess the travel company doesn't have control over this.

Riviera have amazing holidays and tours to choose from. The one we chose was South Africa and wow! It turned out to be our best trip ever - incredible memories we will never forget. We’ve been all over the world which was because of all our experiences, this one was awesome. The organisation of the holiday, the guide and the travel was e cells that. The choice of hotels, meals, restaurants, trips was absolutely fantastic - very good quality and character - nothing bland or boring! The Riviera guide was permanently with us along with a South Africa guide and they were both extremely friendly, professional, informative and you could ask any questions you want! I would massively recommend this holiday/trip and when you’ve experienced it, you realise how reasonable the price is. We reflect on this trip a lot and thank you Riviera for giving us such a wonderful experience.

Just completed a 5 day trip on the Rhine. Our first river cruise and a tester for future cruises. The boat was well appointed and the cabin and public areas were spotlessly clean. The staff were attentive and contributed to the very relaxed atmosphere on the boat. The quality of the food surpassed that which we have experiened on sea cruises in recent years. I have written little because it was a faultless experience. We have booked a further cruise (in France) on the basis of our experience.

My first cruise and I couldn’t have done better than my recent Seine River cruise. Carmen the tour organiser was excellent and always willing to go the extra mile to sort out any problems. The crew were amazing , friendly and helpful, the captain was great when explaining the controls on the bridge. Everything was very clean, food truly delicious and the pianist a delight and I was able to indulge my passion for dancing. My fellow guests were a delight and I made many new friends. Thank you Riviera

By the law of averages, there will occasionally be dramas with holidays when hundreds of people are on a package trip. It’s a fact of life. However a true rating measure of a travel company is how they look after the customer in these circumstances. Riviera Travel are, in my opinion, totally trustworthy and will do whatever they can within their power when there is a problem. In fact, to a degree that is actually above and beyond the call of duty. I would thoroughly recommend them, and look forward to our next Riviera holiday in 2022.

We have just returned from a very enjoyable cruise along the Croatian coast on the Il Mare. Everything was extremely well organised and it was a very relaxing holiday. We had a week of excellent weather, also being organised for us by Riviera! I would definitely recommend this type of cruise to anybody considering something similar as both the scenery and stops at the numerous islands were very pleasant.

This is for the 3 day Swiss extension followed by Rhine cruise from Basel to Cologne between 3rd and 13th September 2023. The flight was fine but for some strange reason the driver of the lorry carrying our cases from Geneva to Zermatt managed to get airside and caused chaos. Fortunately we managed to get past him and meet Riviera's excellent tour guide Maggie who got everything sorted and us on our train in time. Maggie was brilliant throughout the extension and we had an amazing time in Zermatt and on the Glacier Express. The hotel in Chur was a bit dated with low beams in the room but otherwise good. The first full day on the boat was very rushed with a 2.5 hour coach trip to Lucerne (where we only had an hour which was not enough) then another to board the train up to see the mountains of the Bernese Oberland. The train was crowded and uncomfortable (especially in 32° temperatures) and our time at the top again too short but the views were stunning. Another long ride down then a 3 hour trip back to the boat was just too much. The excursions on the other days and our time on the ship were much more relaxed and enjoyable. The ship itself, our cabin, the food and the amazing cruise were everything we had hoped for and more. I don't know if we will do another river cruise but if we do I would certainly be happy to travel with Riviera again especially if Maggie is our guide.

Presently in Croatia staying at Arauana Hotel, supposedly a 4 star property, but wouldn't give it any star rating. Rooms are small and dirty. Wallpaper blistering. Meals served in a shed like lean-to. Food like warm, greasy and always self service. Second holiday with Riviera this year and neither at standard advertised. Have travelled with them previously and everything was fine, but standards have really dropped. Have booked a holiday with them next year and now dreading it. Certainly don't provide the standard advertised. We have never stayed in such a hovel and have visited youngsters in back packers accommodation which was far better than this supposedly 4 star accommodation. There are no indoor bars or lounges only a shed as a so called restaurant. Absolutely disgusting. Won't be boking with them again