Lucca, Portofino & the Cinque Terre

This review is for the italian Lake Como trip Aug 1-8 Wow what a trip. Riviera from start to finish were excellent the booking and help line answering questions were very good and clear. The travel booklet you get is laid out that it is simple to read and follow with step by step info from booking in to flights to meeting the guides. Our guide Matt Purse was just the best guide and real credit to Riviera with his knowledge and straight forward approach to running the trips. Matt kept us informed and told us all the sort of info you want to know without going over the top....This chap should teach other reps ..thank you so much. The coaches they use are all clean and well equipped with usb chargers and have aircon. The places chosen to visit were well researched even down to where coaches park or drop you off. The Bernina Express was the highlight for our family and matts photo tip was welcomed. The only down point was the hotel,a little dated and evening meal in main restuarant was a bit of a let down. I think we were lucky with our room on level 7 and with balcony as the walls are very thin and noise travels. We would book again with riviera

I have been on three trips with Riviera Travel so far, with two more booked during 2024. Highly recommended. Excellent tour guides. Great program of visits. Great hotels used.

What a fantastic holiday to Canada on the Rocky Mountaineer & Alaska Cruise. If you are thinking of booking this do it right now. From start to finish everything was great. The hotels, the transport and the cruise. The rep was absolutely fabulous. If you have ‘B’ as your rep you will make a friend. She is so full of knowledge. We went on this trip with strangers and left it as friends.

Thankyou Riviera and all the staff on the William Wordsworth Danube River cruise. My husband and i have just travelled on the Danube to celebrate my husbands 60th and we had such a lovely experience. We were younger than most of the travellers but we met so many lovely people so this wasnt a problem. The staff were so lovely and professional. The service we experienced was so high. The boat was beautiful, the food amazing and the excursions were informative and well managed. I would definately recommend riviera as a company. In fact we are now considering their Japan holiday.

Fantastic small boat cruise from Split to Porec and then by catamaran to Venice. Well done Riviera for another wonderful holiday. Would recommend this company and all their small boat cruises (just completed our 3rd!).

First River Cruise and the first time with Riviera but it won't be the last. The holiday exceeded our expectations. From the reps we spoke to when booking, to the staff and crew on board, they were all very friendly and helpful. Nothing was too much trouble. Everything was well organised and made for a very enjoyable holiday. The boat was very clean, plenty of space in the cabin and on deck and the food was some of the best I have ever tasted. Plenty to see along the Rhine, with castles, towns passing by at a nice sedate pace and watching the other craft using the Rhine. Highly recommend.

We had a wonderful time in a beautiful area. The tour was so well organised and supported by charming and knowledgable Riviera guides. Nothing was too much trouble for them. Really excellent and will definitely book again.

Oh my goodness, what a relief it was to actually get away! Full marks to all at Riviera for keeping us up to date before our trip and for the help so cheerfully and patiently given with the extra admin that Covid brought our way. We felt totally safe with the measures taken on board, thank you very much for this. Without exception, Staff were fantastic and our every need was attended to. The additional Covid testing ran smoothly, organised by our Riviera Reps. The guided tours were most interesting: the guides very knowledgeable and more importantly, interesting to listen to. We loved this trip and would do it again in a heartbeat. Thank you again Riviera, you were FAB!

Lake Maggiore tour was spectacular! Made even better by having Matt Purse as our guide. We stayed at Regina Palace and only comment I'd make is that we riviera peeps were fed together at 7.30 pm. The service was slow and we didn't often get out until 9.30 or 10 most evenings leaving no time to wander into Stresa for a digestif or coffee. Not a fault of Riviera and we will ensure we ask the appropriate questions next time we book. The tour itself was fabulous, SO much packed in! One minor quibble is that the day we did Cannobio and then Locarno (to take Centovalli train, which was brilliant)was that we would have preferred to have spent much longer in Cannobio which was delightful rather than 3 hours in Locarno which was not as delightful and we found ourselves kicking our heels somewhat in a very large place when Cannobio was much picturesque (in my opinion). But, it may be a logistical issue with the coaches, I don't know but certainly this needs looking at. Overall fab trip made even better with our guide Matt. I really hope we meet him again, he's a real treasure to the company.

Presently in Croatia staying at Arauana Hotel, supposedly a 4 star property, but wouldn't give it any star rating. Rooms are small and dirty. Wallpaper blistering. Meals served in a shed like lean-to. Food like warm, greasy and always self service. Second holiday with Riviera this year and neither at standard advertised. Have travelled with them previously and everything was fine, but standards have really dropped. Have booked a holiday with them next year and now dreading it. Certainly don't provide the standard advertised. We have never stayed in such a hovel and have visited youngsters in back packers accommodation which was far better than this supposedly 4 star accommodation. There are no indoor bars or lounges only a shed as a so called restaurant. Absolutely disgusting. Won't be boking with them again