About Intro Travel

Welcome to INTRO!

Connect with the world. Dive in to different cultures. Eat your heart out. Meet new people. Make a difference. Live a life less ordinary.

As small group adventure travel experts, our passion for authentic, responsible and life changing travel experiences is what sets us apart from the rest. With ....more

About Intro Travel What We Offer Cultural Preservation Accreditations and Associations Social Responsibility Our Story Covid Policies Environmental Sustainability Animal Welfare and Conservation Responsible Tourism Economic Impact Awards Reviews FAQ Videos Book with Confidence Tours

Reasons to tour with Intro Travel

More inclusions. We don’t pad out our itineraries with loads of free time to explore or optional extras. Instead, we find, create and then include all experiences in the price of your trip, giving you ultimate value and reassurance.

End to end support. From initial excitement and planning to organising your onward travel after your epic adventure, we provide a unique level of support throughout your journey.

Better accommodation. Instagram worthy and totally FOMO inducing, we pride ourselves on the unique and beautiful accommodation options we offer on all trips.

Awesome crew. Our secret weapon and your best mate, our experienced group leaders and local legends will always go above and beyond to make your trip unforgettable.

Make a difference. We believe that travel comes with a responsibility, which is why on all trips you'll live life through a local lens and make a real difference through our Small Change travel initiative.

Unbeatable value. We strongly believe we’ve created the best value tour products in the market, and challenge anyone to find a trip with our quality of accommodation, transport, meals and number of included activities for a better price.

Multiple award winner. Including Worldwide Tour of the Year winner 4 years in a row.

What We Offer

Ultimate Experience: Since 2005, our mission has always been to create the ultimate travel experience. We take care of it all, from your activities, accommodation, transport and looking after you like an extended member of the family. But the trip of a lifetime is not just about the places you go, it’s also about the people you meet. Our small group tours are absolutely perfect for a first time or solo traveller looking for travel buddies, or a couple or group of mates who want that instant group of friends to share their experience with.

Epic Accommodation: We pride ourselves on the unique and beautiful
accommodation options we offer on all our trips. We have worked hard to provide the coolest, most insta worthy and totally FOMO inducing places for you to kick back and lay your head for the night.

Awesome Crew: Our secret weapon and your best mate, our experienced, professional and always up for a laugh Group Leaders are the heart and soul of our group trips. Alongside our awesome local legends, they’ll deliver the best experience possible and might even end up a new friend for life. We structure our trips to feel less like an organised tour and more like travelling with an awesome bunch of friends who just happen to know the best places to go!

Local Living: As you can probably imagine there’s going to be plenty of time for cocktails, sunsets and stunning beaches. But what will stay with you beyond your insta feed or fading tan is the real cultural immersion, learning, and living life through a local lens our small group tours will provide. Taking you off the beaten path and into the homes and communities of local people, all of our trips have a focus on exploring and understanding different cultures, traditions and ways of living.

Unbeatable Value: We strongly believe we’ve created the best value tour products in the market, and challenge anyone to find a trip with our quality of accommodation, transport, meals and number of included activities for a better price. Unlike most tour companies we don’t charge local payments, so you can rest assured that all our amazing experiences are included in the price. You’ll just need extra spending money for a few meals and drinks, but other than that everything (and we mean everything) is covered.

Travel With Purpose: We know the importance of making your travels count for something, which is why we seek to make a difference on all our trips. Whether it’s taking care of the environment or supporting local communities, our Small Change initiative is our way of taking care of the world that has given us so much. ....less

Cultural Preservation

We believe that travel is the best way to inspire cultural exchange, which leads to a greater understanding and real connections between people of different cultures. We also understand the importance of education and have several initiatives that support schools, monasteries and local charities.

Siem Reap Villages: Working directly with the local village chiefs of the rural villages of Siem Reap, Cambodia, through both our contributions and the generosity of our travellers, we’ve helped to provide necessary supplies for many school children. In this impoverished area many families cannot afford school uniforms or basic school equipment, but we’re working hard to change this.

Buddhist Monk School: Based in Midigama, our Sri Lanka Experience trip visits a small ‘Pirivena’ or Buddhist Monk School, with all funds from the experience going towards the maintenance and development of the school. In addition, our travellers also help the young monks with their English language practice, and in turn have the chance to learn about life as a student monk.

Gede's Family: From the moment we started visiting Lovina, a beautiful and rural area in Northern Bali, we knew we wanted to support the local community in some way. Then, as if by magic, we met Gede, who lives with his family on a small farm and coffee plantation. Fast forward to today, where all our groups visiting Lovina have the chance to visit Gede, learn about the traditional art of basket weaving, and ask questions about local life.

Mekong Village: Mr Op and his family from the Mekong Delta in Vietnam started with humble beginnings and only a couple of bungalows on a small island on the Delta. After 2 years of support from our groups visiting and experiencing how the locals really live there, he’s been able to create enough bungalows for our groups to stay with him and his family on this tiny island on the Delta.

Sustainable Farming: Travellers on our Thai Experience trip have the chance to support the development of the Rungfah Farm Stay in Khao Sok National Park. The brain child of our enigmatic friend Mr You, the back-to-basics sustainable farm promotes eco friendly living, including using self produced and eco friendly fertiliser. Mr You built his homestay by hand and uses solar power to generate energy, with all funds paid to him being used to help support his young family, as well as the upkeep of the farm. ....less

Accreditations and Associations

ATOL (12567) & ABTOT (5535)

Social Responsibility

We ensure that every trip we run has a direct and positive impact on the local communities we visit. We have built great relationships with local operators, who we work with to deliver amazing experiences that benefit them, their families and their communities.

Charlie's Children Charity: At our property Sarana ....more

Our Story

Since 2005, we’ve been creating life changing travel experiences for 18-40+ year olds. Our group tours are designed to help you connect, explore, taste and give back to the world, all whilst making a new crew of mates along the way.

Travelling with INTRO isn’t just group travel - it’s ....more

Covid Policies

We do not require a negative COVID-19 test result to travel with us unless it is required as an entry requirement to the country you are travelling to.

Environmental Sustainability

Protecting and preserving the beautiful destinations and environments of the places we visit is one of our highest priorities. As well as promoting and practicing sustainable travel, we conduct regular eco-audits on all our trips and suppliers to ensure we’re consistently minimising our impact on the natural environment.

10 Trees: We'll ....more

Animal Welfare and Conservation

The health and wellbeing of animals is extremely important to us and sadly we've seen first hand how tourism can contribute to their abuse and mistreatment. Therefore we only visit wildlife sanctuaries or rescue centres operating with the highest animal welfare and conservation standards possible.

Responsible Tourism

We believe that responsible travel has the ability to change the world for the better. It can benefit local communities, inspire cultural exchange, and raise awareness for social, ethical and environmental issues.

We launched our Small Change initiative in 2017 and are on a journey with our customers, suppliers and ....more

Economic Impact

We ensure that every trip we run has a direct and positive impact on the local communities we visit. We do not use international third parties, but rather work direct to source in all our destinations. All our activities and experiences are run by local operators and businesses, and all ....more

Awards

Our Thai Intro, Oz Intro, Bali Intro, & Vietnam Intro trips are all regular award winners. Taking out Worldwide Tour of the Year multiple years in a row and a variety of other categories such as Nature & Adventure Tour of the Year and Best Tour in Australasia 5 years ....more

Intro Travel Reviews

Melisa Kahraman (Google Reviewer)

06-Jul-2024

Just finished the 28 day Intro Oz East Coast Adventure tour and I had the best time! Shannon and Val were great tour leaders. They were both very knowledgeable about all the locations, gave great recommendations for things to do and had such positive energy throughout. Shannon was especially helpful for those of us on the tour who were staying in Australia to work, she gave great guidance and was always there for a chat. The whole tour was an amazing experience and I would highly recommend!

Mitchell Whitehouse (Google Reviewer)

13-May-2024

Just finished the Bali tour which was amazing in every way. Liam is a glorious leader that provides everything you could possibly need - lots of great info and history, great energy and helpful and supportive in every way you could ever need. He took away all the usual stress that comes with navigating a foreign land and made it super easy and fun. 10/10

Kelsie V

Epic Asia

30-Nov-2022

Just finished the 38 day Epic Asia tour with intro and all I can say Is wow and thank you intro!Truly one of the best experiences of my life ❤️ The whole thing was faultless and stress free from the word go.The 3 group leaders I had where great and would help with anything just to make sure you had the most perfect trip.I've seen some Truly beautiful places and stayed in some beautiful hotels and home stays along the way! Want a stress free way to travel and still see all the best places?..... then I can't recommend Intro Enough!

Bronwyn Glover (Google Reviewer)

06-Dec-2023

Just finished the 18 day Thailand Tour, by far one for the most memorable experiences of my life, one that will not be forgotten. The activities and experiences were exceptional, saw all the different cultures and beauties of Thailand. This trip ran so smoothly and the spirit of the trip kept so high by our group leader. Tess was such an amazing group leader, so much support and help throughout the trip as well as onward travel help. Couldn’t recommend this trip and group leader more to anyone looking to get out there to Thailand 🫶🏻

Harry Benmore

Vietnam Experience

21-Dec-2022

Unbelievable trip to Vietnam in the Experience tour. So well organised, I literally switched off when I turned up to the hotel and let my tour guide take control. Met some amazing people and more importantly, I was lucky enough to have a tour leader, Oscar, who was Vietnamese. He was so helpful with everything… From arranging a solo room when I felt I needed it, to helping me with my data. Highly recommend Intro. I’ve already booked Sri Lanka in Feb!!

Cassandra Fruechte (Google Reviewer)

08-Apr-2024

Had an amazing experience in Japan with our Intro guide, Elmer!! Japan is a beautiful place to visit with so many unique and wonderful experiences! The tour really highlighted all of the beauty and culture of the country and it was made so much better by Elmer! He was incredibly helpful and knowledgeable with each day’s activities and to my wonderment was able to bring us all over the country through the labyrinth of trains and other modes of transport with ease! It was obvious that he had a lot of experience navigating in high stress situations. Beyond knowledge, he was very attentive and kind to all the members of our group and even went out of his way to get a cake for someone’s birthday! I can honestly say that I don’t think I would have enjoyed myself half as much had we not had him with us! Hoping to be able to take another tour with him in the future!!

NMC

Viva Mexico

17-Jan-2023

Viva Mexico has been the perfect starting point for our travels around Central America. The whole experience was made super stress free with support from our leader Ethan who we genuinely felt we could come to with anything. This tour gives so much variety in exploring Mexico - you have both culture and fun! Also, places you get to visit with this tour are so unique and oftentimes off the beaten path ; it would be near impossible to organise this all ourselves. A couple of honorable mentions have to go out to the church in san juan chamula (one of the most surreal experiences in my life) and to bacalar which felt like the most incredible beach holiday possible. Everything on this tour, from the leader, guides and organisation to cooking breakfast with indigenous communities and learning so much about Mexico's culture and history - just amazing.

Medi Phillips (Google Reviewer)

14-Jun-2024

Currently on my way home from the Bali intro 12 day trip, so sad to be leaving 🥲 Had the most amazing time, made friends for life and made so many memories. The experiences you’ll have on this trip are amazing. Our group leader Greta was lush and always made sure we were safe and had the best time. You’d be lucky to have Greta as your group leader 🥰 If you’re nervous about travelling or have never travelled on your own before then the intro trips are great. This was my first solo travel and being with the group and having everything planned was so reassuring. The amount of experiences and activities within this trip are crazy and we even had opportunities to do extra activities such as scuba diving which was magical. All accommodations were to good standard and so pretty. I cannot wait to book on to another intro trip and travel some more. Definitely going to miss everyone and being in Bali 💗

Ciara Meekin

Epic Asia

28-Feb-2021

Travelled on the Epic Asia tour with Intro travel for 38 days. To begin with, before booking, I was apprehensive to book such a long tour incase I felt like I was tied down and had no free time. I was so wrong! Had the most incredible time, I don’t want the 38 days to be over already:((( From start to finish, with Caroline leading our Thailand leg to begin with, then to Sam Davey in Vietnam, followed by Sam Smith in Cambodia, I will never forget this amazing experience. Made so many lifelong friends, and saw the world with them all. Thank you to everyone who made this trip so wonderful and to all three leaders who I will always remember:)! Could not recommend Intro more, I will definitely be back booking all their other countries very soon.

Tilly Lynk (Google Reviewer)

18-Mar-2024

I’ve just finished the 18 day Thailand intro tour and loved every second. Dan Woodward is an absolute credit to the company. So knowledgeable about Thai culture, consistently made sure everyone was happy and included and safe. And just an all round lovely man. The trip would not have been the same without him. I have made forever friends and once in a lifetime memories. Every. Single. Day. A big thank you to both Dan and the team at intro for creating such a well planned and organised trip. Hotels we stayed in were always clean with good facilities. Activities were all included and fantastic quality and led by amazing and knowledgeable local tour guides. Even down to the elephant sanctuary we visited which is one of the most ethical in Thailand. I have learnt so much and made such amazing memories. I wish I would do this trip 100x over. If you’re debating booking onto this trip. Do it.

Shana Spence (Google Reviewer)

07-Jul-2024

Just completed the Croatia Sail Adventure and had the most incredible time. Despite turning up late due to a cancelled flight, the whole group were so welcoming. The tour guide Becca was amazing and so supportive when I couldn’t make it out on time. Giving me advice on where to stay and how to get to the boat to meet everyone as soon as I could. I couldn’t ask for anything more. Becca continued to be fabulous throughout the whole tour, with excellent recommendations on each island, great knowledge of the local areas and where to have the most fun! Becca is an absolute ray of sunshine. Beautiful human inside and out. The tour itself was beautiful. Can not recommend Croatia enough and even while I was still there, I was planning when I could go back. All of the islands were so picturesque, clear blue water and all the locals were super friendly. The national park we visited with the waterfalls was also beautiful and every sunset, in every location was worth watching. Staying on a boat with the most incredible group of people was the best part. The evenings often bought lots of fun and many, many bell rings. If I could experience it all over again I would. I have made friends for life, even if they are across the world. I look forward to my next trip which I have already put a deposit on!

Sona Annova (Google Reviewer)

18-Mar-2024

I've just finished Thai Intro 18 days and it truly was the trip on my lifetime. The organization and all the fun and exciting activities were fantastic. Such a great value for money. Our group leader Dan W. was the best person we could have asked for to show us the beauty and culture of this incredible country. His knowledge (I just loved all the facts he told us!), kindness and passion was what really made the whole trip even more special- such an asset to this company. Not to forget Matt who joined us along the way and was such a positive and fun addition to our already great group. They helped me to face and overcome my fears with such an ease and confidence, and for that, I will be forever grateful to both of them. Could not recommend enough.

Nicola Cooke (Google Reviewer)

15-Nov-2023

If you’ve never been to Vietnam before and don’t know where to start or what to see, I would highly recommend Intro Travel. This tour allows you to experience every aspect of Vietnamese life, from cooking, fishing, over night trains to cycling through rice fields and climbing up a dragons back to breath taking views. Not only do you create unforgettable memories, but you do it while bonding with amazing like minded people. Adam our tour guide was so passionate about showing us the real Vietnam and always had extra information about local life to share, his love for the people and culture made this trip a five star experience. I could keep going on about how amazing this experience was, but I wouldn’t ever have enough words! You just need to take a leap and give it a try (you won’t regret it!).

sho pan (Google Reviewer)

03-Jul-2024

I have just finished the 28 day East Coast Adventure Tour with group leaders Val & Shannon. I had an absolutely amazing time on the tour - all of our stops were Beautiful and the scenery across the east coast was stunning. My highlight of the tour was the Whitsundays boat trip; this part alone makes the group tour worth considering, as it offers a unique experience that would be difficult to replicate as a solo traveller. The three-day boat trip provided stunning views and memorable moments that I wouldn't have wanted to miss! I signed up for the +work package as well which Intro offers. My tour leaders were so helpful in providing presentations to show us what is required to work in Australia and guiding us through all the documentation as well. They supported with CV writing and using their own contacts to find job leads which I really appreciated. Shannon & Val were both incredibly knowledgeable and well-travelled, sharing fascinating insights and stories that made the trip so much fun! They were also very approachable and easy to get on with, always ready to help with a smile and engage in meaningful conversations. Their enthusiasm and dedication made the experience truly enjoyable, and I loved having them as part of our adventure.

Francesca Tait (Google Reviewer)

28-Mar-2024

I’ve just finished the 12 day Bali intro tour and it was nothing short of incredible. My group leader Hollie was exceptional from beginning to end, if you’re lucky enough to have Hollie as your leader you’re in for the trip of a lifetime. Hollie made the trip such a fun, cultural and enjoyable experience. She made sure everyone felt happy and included and kept the group laughing throughout the tour. I constantly felt supported and could go to her about anything, she’s also been super helpful with onward travel post tour. I’m so grateful for the memories and new friends I have made along the way it would not have been the same without them all. A huge thank you to Hollie and Intro travel for their time and planning that went into organising this trip. The itinerary and accommodation were all included and were fantastic. The tour guides were great and knowledgeable and food recommendations and restaurants were simply lush!! I promise you you’ll love every second ….. book it

Ciara Meekin

Epic Asia

28-Feb-2021

Beth Harris (Google Reviewer)

15-Jun-2024

I did the 28 day Oz East Coast Adventure and had the most amazing time! The tour was really well organised with so many wonderful activities included. Booking with Intro took all the stress out of planning as everything is booked for you but there is also free time to explore and do your own thing if you want to. My group leaders Shannon and Paula were phenomenal - super knowledgeable about all of the locations we visited, really high energy and so supportive. They made the experience so much better! I’m so glad I booked with Intro Travel for my first solo travel adventure, I’ve made friends for life and ticked off bucket list activities and destinations along the way. I would definitely book with Intro Travel again in the future.

Mark

Viva Mexico

30-Jun-2022

I just finished my trip with INTRO Travel and their brand new trip in Mexico. The tour is beautifully run and really covers all that Mexico has to offer from cities, beaches, canyons, gorgeous towns and ancient Mayan ruins. It taught me so much about the culture of the regions I was visiting from meeting friendly locals and sampling Mezcal and watching traditional dances. It was a perfect blend of excitement, adventure travel, cultural exchanges and a few nights out bonding with the group thrown in for good measure! Value for money was great as we covered a lot of places in 13 days but it didn't feel rushed at all, and did so much more than I ever could have managed on my own. Most importantly I felt safe and secure the whole time I was there with expert knowledge and guidance from our Group Leader and local guides. Muchas Gracias INTRO Travel!

Show More Reviews

Frequently Asked Questions

Am I contributing to any charity by booking the tour?

We operate our own socially conscious initiative called Small Change that aims to protect the environment, promote cultural exchange, support local communities and protect animal welfare. We use money a portion of the money you pay for the tour to achieve or goals. We also plant 10 trees for every booking we receive.

What documents will I receive before I travel?

An emailed 'Before you Go' Info pack along with access to the INTRO Travel App, which contains all the destination and tour information you'll need.

What is the maximum age limit on Intro Travel tours?

Our trips are aimed at those aged 18 to 40’s. The majority of people that do our trips are aged 18 to 39, but we regularly have people in their 40's and occasionally 50’s travel with us who have an incredible time! As long as you have an appetite for adventure and are happy to share your experience with people of different ages and backgrounds, you’ll fit in perfectly on any trip.

Who will be my travelling companions on the tour?

A variety of like-minded travellers from all over the world aged 18 - 40's

Will the accommodation included meet local health and safety regulations?

Yes. We pride ourselves on our high standard of accommodation.

What policies are in place for Covid-19?

At INTRO we want all group members to feel safe and comfortable whilst travelling with us. As a result of the ongoing COVID-19 pandemic, the use of facial coverings, hand sanitisers, enhanced cleaning and disinfecting processes, as well as social distancing measures will be practised where appropriate or deemed necessary on our tours.

What happens if I need to change my holiday date once I’ve booked?

We offer free date changes up to 30 days before your start date. Within 30 days there may be some small fees incurred.

How long has the tour company been trading?

Since 2005

Do you operate a “single share” option and how does it work?

Yes. Some tours we offer a private room option upon request.

Videos

Book With Confidence

Free Date Changes

Intro Travel allows you to make 2 free date changes, as long as the change is made at least 30 days before the start of the tour.
Transfer as credit to Future Tours

Intro Travel allows you to transfer existing payments to a future tour to avoid cancellation fees if you can't travel and inform Intro Travel, 30 days before departure.
Low Deposit

Intro Travel requires a minimum deposit of 200 GBP per person or the full booking value, whichever is less, with the final balance not due until 30 days before departure.

Cancellation Policy

If you need to cancel your tour, tourhub doesn't charge a cancellation fee, here is a summary of Intro Travel charges.

Up to 30 days before tour starts:	Forfeit 100% of deposit
At 21 days before tour starts:	Forfeit 50% of tour cost
At 14 days before tour starts:	Forfeit 100% of tour cost